《2025年学习指导用书英语第五册》

一、完形填空。
At the customer service desk in a large store, customers come with different needs. One morning, a lady walked up to the desk and asked for help. She was looking for a specific brand of shoes that she 1 in the store's advertisement. Tom, a customer service staff member, 2 to search for the shoes in the inventory system. He said, "Let me check if we still 3 them in stock."
After a few minutes, Tom found out that the shoes 4 out of stock in the store, but they could be ordered online. He told the lady, "I'm sorry, we don't 5 them here right now, but we can order them for you. It will take about three business days to 6."
The lady 7 to place the order. Tom then helped her with the online order process. He made sure to 8 the correct delivery address. Before the lady left, she said, "Thank you so much for your help. I really 9 it." Tom smiled and replied, "You 10 welcome. It's our job to make sure you're satisfied."
1. A. notice
B. noticed
C. has noticed
D. had noticed
2. A. begin
B. begins
C. began
D. begun
3. A. has
B. have
C. had
D. having
4. A. is
B. are
C. was
D. were
5. A. has
B. have
C. had
D. having
6. A. arrive
B. arrives
C. arrived
D. arriving
7. A. choosed
B. chooses
C. chose
D. chosen
8. A. confirm
B. firm
C. strength
D. strengthen
9. A. have appreciated
B. appreciates
C. appreciate
D. appreciating
10. A. are
B. /
C. were
D. have

答案： 1. D
解析：“她在商店的广告上看到的”这个动作发生在“walked up”之前，是过去的过去，用过去完成时，所以选D。
2. C
解析：本文讲述的是过去发生的事情，用一般过去时，begin的过去式是began，所以选C。
3. B
解析：主句是一般现在时，宾语从句用相应的时态，这里表示“现在是否有库存”，用一般现在时，主语是we，所以用have，选B。
4. D
解析：shoes是复数，且“缺货”是过去的情况，用一般过去时，所以选D。
5. B
解析：don't后接动词原形，have表示“有”，所以选B。
6. A
解析：it takes some time to do sth.，to后接动词原形，所以选A。
7. C
解析：本文是一般过去时，choose的过去式是chose，所以选C。
8. A
解析：confirm表示“确认”，符合语境“确认正确的送货地址”，所以选A。
9. C
解析：直接引语中，主语是I，用一般现在时，所以选C。
10. A
解析：You are welcome.是固定表达，所以选A。