《2025年学习指导用书英语第五册》

三、阅读理解。
Mark was new at a company and wanted to do well. He needed a project update quickly that afternoon. His manager, Mr. Harrison, was on an important call and looked busy.
When the call ended, Mark went straight to his desk and asked, "Mr. Harrison, when will the report be ready?" Mr. Harrison looked up, appearing annoyed. He answered shortly, "Still waiting for sales figures," then went back to his computer.
Mark felt confused and frustrated. The brief reply didn't explain when the update would come.
Later, Susan, a colleague, noticed Mark's worry. She explained, "When someone's busy, asking a 'when' question can sound pushy. Try asking differently." She suggested, "You may ask, 'Could I have your update when it's ready?'" Mark thanked Susan for her kind advice.
Later, he needed to confirm a small thing with Mr. Harrison. He asked politely, "Excuse me, when you have a moment, could you help me with one thing about the client meeting agenda?" This time, Mr. Harrison smiled and helped.
Mark learned that small changes in asking questions make big differences in communication.
1. Why was Mark's first talk with Mr. Harrison unsuccessful?
A. Mark spoke too quietly.
B. Mark's question was too direct.
C. Mr. Harrison had no update.
D. Mark asked for the wrong report.
2. How did Mark feel after Mr. Harrison's first reply?
A. Happy and pleased.
B. Angry and very loud.
C. Confused and frustrated.
D. Calm and well-informed.
3. How did Mr. Harrison feel about Mark's first question?
A. He smiled and helped.
B. He seemed annoyed.
C. He told Mark to wait for a while.
D. He was very confused.
4. What was Susan's advice?
A. Ask in a loud and clear voice.
B. Send a message before speaking.
C. Ask in a more polite way.
D. Ask only during free time.
5. What did Mark learn?
A. Polite questions benefit communication.
B. He should always ask Susan for help.
C. Mr. Harrison was not a kind manager.
D. Project updates are usually very late.

答案： 1. B
解析：由Susan的话“asking a 'when' question can sound pushy”可知，Mark的问题太直接，选B。
2. C
解析：原文“Mark felt confused and frustrated”直接表明感受，选C。
3. B
解析：“Mr. Harrison looked up, appearing annoyed”说明经理很恼怒，选B。
4. C
解析：Susan建议换种方式提问，即更礼貌的方式，选C。
5. A
解析：文章最后“small changes in asking questions make big differences”表明礼貌提问有助于沟通，选A。