《2025年优加学案课时通八年级英语下册冀教版》

Ⅴ. 阅读表达
[新素养·思维品质] The proper greeting will make customers feel welcome. Knowing how to greet can help your work succeed.
Smile when you greet your customers. You want your customers to feel welcome, and that starts with your body language. Smile and walk to them in a right way. Everything you do should show “I'm glad you're here!”.
Remember what customers prefer(更喜欢). It is good to remember customers' likes and dislikes. If you work at a clothes store, remembering a customer's favourite colour will make her feel like you care about her. This is a great way to let customers come again.
Show customers the thing they want. Don't just tell them where to look for what they want. They will thank you if you lead them to get the thing they want.
Give space after the greeting if necessary. Usually, greet an arriving customer as soon as you see her. However, if her face looks like “don't talk to me, and leave me alone”, you'd better give her space. But let her know she can find you if she needs help.
19～23 题简略回答问题。
19. How many ways of greeting are mentioned in this passage?
______________________________
20. Why should you remember customers' likes and dislikes?
______________________________
21. What will customers do if you lead them to get the thing they want?
______________________________
22. When should you give customers space?
______________________________
23. Is it always proper to greet an arriving customer as soon as you see her? Why or why not?
______________________________

答案： 19. Four.
20. Because this is a great way to let customers come again.
21. They will thank me.
22. When their faces look like “don’t talk to me and leave me alone”.
23. No, it isn’t. Because sometimes the customer needs to be alone.