《2024年悦然好学生必开卷九年级英语全一册人教版长春专版》

(D)
Knowing how to answer the phone politely is an essential part of communicating with others, so here’s how to do it.
51. ________ It will make a difference in how you sound.
Say “hello” “hi” or maybe “the Brown’s residence(住处)”, but don’t fool around with the greeting. 52. ________
If the speaker doesn’t introduce himself/herself, say, “May I ask who’s speaking?” In this way you will not offend him/her.
53. ________ If you talk too soon, you might even leak out some personal details to the speaker which you don’t want strangers to know.
54. ________ Don’t even answer an unknown person unless you want some more information on why he/she is calling. If they keep asking, be careful and just politely say, “I’m sorry, Sir/Madam. I’m quite careful of giving away my personal details.”
If the person he/she is calling for is not at home or is unavailable to speak, tell the caller, “I’m sorry. He/She is not available right now. May I take a message?” 55. ________ In this way, if it is an important call, the issue can be dealt with as quickly and efficiently as possible.
When the conversation is over, politely say, “Goodbye.”
阅读短文,把 A～E 五个句子填入文中空缺处,使短文内容完整。(5分)
A. Listen carefully to find out the reason why the person is calling, and answer appropriately.
B. Be sure to write down the person’s name, phone number, and purpose of the call.
C. Try to smile before picking up the phone.
D. Unless you are 100 percent sure of who is on the other end, do not talk immediately.
E. It might be an important person on the other end.

答案： 51~55 CEDAB