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Odland remembers like it was yesterday working in an expensive French restaurant in Denver. The ice cream he was serving fell onto the white dress of a rich and important woman.
Thirty years have passed, but Odland can’t get the memory out of his mind, nor the woman’s kind reaction (反应) . She was shocked, regained calmness and, in a kind voice, told the young Odland. “It’s OK. It wasn’t your fault.” When she left the restaurant, she also left the future Fortune 500 CEO (总裁) with a life lesson: You can tell a lot about a person by the way he or she treats the waiter.
Odland isn’t the only CEO to have made this discovery. Rather, it seems to be one of those few laws of the land that every CEO learns on the way up. It’s hard to get a dozen CEO’s to agree about anything, but most agree with the Waiter Rule. They say how others treat the CEO says nothing. But how others treat the waiter is like a window into the soul.
Watch out for anyone who pulls out the power card to say something like, “I could but this place and fire you,” or“I know the owner and I could have you fired.” Those who say such things have shown more about their character(人品) than about their wealth and Power.
The CEO who came up with it, or at least first wrote it down, is Raytheon CEO Bill Swanson. He wrote a best-selling book called, Swanson’s Unwritten Rules of Management.
“A person who is nice to you but rude to the waiter, or to others, is not a nice person,” Swanson says. “I will never offer a job to the person who is sweet to the boss but turns rode to someone cleaning the tables.”
49. What happened after Odland dropped the ice cream onto the woman’s dress?
A. He was fired. B. He was blamed.
C. The woman comforted him. D. The woman left the restaurant at once.
50. Odland leaned one of his life lessons from ________.
A. his experience as a waiter. B. the advice given by the CEOs
C. an article in Fortune D. an interesting best-selling book
51. According to the text, most CEOs have the same opinion about __________.
A. Fortune 500 companies B. the Management Rules
C. Swanson’s book D. the Waiter Rule
52. From the text can learn that __________.
A. one should be nicer to important people
B. CEOs often show their power before others
C. one should respect others no matter who they are
D. CEOs often have meals in expensive restaurants
参考答案：
49---52 CADC
解析:
49. C
解析:这是一道细节判断题。根据第二段“She was shocked,regained calmness and,in a kind voice,told the young Odland,‘It’s OK. It wasn’t your fault.”可以判断出这位女士没有责备他,而且还安慰他。
50. A
解析:这是一道细节判断题。根据第二段“When she left the restaurant,she also left the future Fortune 500 CEO with a life lesson:You can tell a lot about a person by the way he or she treats the waiter.”可以推断出Odland在当waiter的时候学到了这人生中的一课。
51. D
解析:这是一道推断题。根据第三段“It’s hard to get a dozen CEOs to agree about anything,but most agree with the Waiter Rule.”可以推断出大部分CEO都会同意“侍者规则”。
52. C
解析:这是一道推断题。根据最后一段“A person who is nice to you but rude to the waiter,or to others,is not a nice person.”可以推断出一个人无论对谁都要尊重。
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